Who We Are
Steppe Distribution is a home and kitchen products distributor committed to protecting your privacy. Our website address is: https://steppedistribution.com
We specialize in quality home and kitchen solutions, and we handle your personal information with the same care we put into selecting our products.
Information We Collect
Personal Information You Provide:
- Name, email address, phone number, shipping and billing addresses
- Payment information (processed securely through third-party processors)
- Account login credentials
- Product reviews and customer service communications
Automatically Collected Information:
- IP address, browser type, device information
- Website usage data, pages visited, time spent on site
- Cookie data for website functionality and preferences
How We Use Your Information
We use your information to:
- Process and fulfill orders including shipping and customer service
- Improve our products and services based on your preferences and feedback
- Send important updates about orders, shipping, and account information
- Provide customer support and respond to your inquiries
- Send marketing communications (only with your consent)
- Prevent fraud and maintain website security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
Service Providers:
- Shipping companies (FedEx, UPS, USPS) for order delivery
- Payment processors for secure transaction processing
- Email service providers for customer communications
- Website hosting and analytics services
Legal Requirements:
- When required by law or to protect our legal rights
- To prevent fraud or security threats
Data Security
We implement industry-standard security measures including:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant providers
- Regular security updates and monitoring
- Limited access to personal information by authorized personnel only
Your Rights
You have the right to:
- Access your personal information we hold
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt-out of marketing communications
- Request data portability in machine-readable format
Cookies
We use cookies to:
- Remember your preferences and shopping cart contents
- Analyze website traffic and improve user experience
- Provide personalized content and product recommendations
You can control cookies through your browser settings, though some website functionality may be limited.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.
Data Retention
We retain your information:
- Account data: Until you request deletion
- Order history: 7 years for tax and legal compliance
- Marketing data: Until you unsubscribe
- Website analytics: 2 years for business analysis
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Updates to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with the updated date.
Contact Us
For privacy-related questions:
Mail: 7901 4TH ST N #27989 ST. PETERSBURG, FL 33702
Email: info@steppedistribution.com
Phone: +1 (727) 350-6665
